Player support

Guild's Requiem Support

For help with Guild's Requiem, contact HAGOPA Studio by email. HAGOPA Studio is the game studio branch of BUKSAETONG.

Contact

Please include your operating system (Windows, macOS, or Linux), game version, and a short description of the issue. Screenshots are welcome.

Common Requests

Game launch, crash, or performance issues.
Save data or Steam Cloud sync questions.
Achievement or progress issues.
Purchase questions (handled through Steam).
Privacy questions or data requests.

Purchases

Guild's Requiem is sold and delivered through Steam. For refunds and billing, please use Steam's purchase and refund system in your Steam account, which is governed by Valve's policies.

Privacy

For information about data handling, see the Guild's Requiem Privacy Policy.