Player support
Button Down Support
For help with Button Down, contact HAGOPA Studio by email. HAGOPA Studio is the game studio branch of BUKSAETONG.
Contact
Email: cs-hagopa@buksaetong.com
Please include your operating system (Windows, macOS, or Linux), game version, and a short description of the issue. Screenshots are welcome.
Common Requests
- Game launch, crash, or performance issues.
- Save data or Steam Cloud sync questions.
- Achievement or progress issues.
- Controller or key binding questions.
- Purchase questions (handled through Steam).
- Privacy questions or data requests.
Purchases
Button Down is sold and delivered through Steam. For refunds and billing, please use Steam's purchase and refund system in your Steam account, which is governed by Valve's policies.
Privacy
For information about data handling, see the Button Down Privacy Policy.