Sand Caravan

Privacy Policy

Effective date: June 6, 2026

Overview

This Privacy Policy explains how BUKSAETONG handles information in connection with Sand Caravan, a mobile game developed and supported by HAGOPA Studio, BUKSAETONG's game studio branch. We aim to collect only the information needed to operate, protect, and improve the app.

Information We Process

• Gameplay and save data stored on your device.
• Device, diagnostics, crash, and usage information provided by platform services.
• Advertising-related identifiers or signals when ads are enabled through third-party ad services.
• Purchase status or transaction-related information provided by the app store if purchases are enabled.
• Support messages you send to us, including your email address and the content of your request.

How We Use Information

• To provide game features and maintain app stability.
• To respond to support requests.
• To prevent abuse, troubleshoot issues, and improve the app experience.
• To show ads or verify purchases when those features are available in the app.

Third-Party Services

Sand Caravan may use platform and service providers such as Google Play services, app store billing, analytics, crash reporting, or advertising services. These providers may process information under their own privacy policies.

Children

Sand Caravan is not directed to children under the age required by local law for independent use of online services. If you believe a child has provided personal information to us, contact us so we can review and respond.

Data Retention

Local gameplay data remains on your device unless you delete the app data or use an in-app reset option. Support emails are retained only as long as needed to handle the request and maintain records.

Your Choices

• You can delete local app data from your device settings.
• You can contact us to request access, correction, or deletion of information you provided to support.
• You can manage ad personalization and app permissions through your device or platform settings.

Changes

We may update this Privacy Policy when the app or legal requirements change. The effective date will be updated when we publish a new version.

Contact

For privacy questions, contact BUKSAETONG at cs-hagopa@buksaetong.com.